"Amazon looms over the whole retail sector, and has raised expectations of the entire shopping experience. Brands that can innovate, such as by using technological advancements, maximising the potential of physical spaces and integrating money-can’t-buy experiences into loyalty scheme frameworks could find a way to challenge Amazon’s dominance."
Download:
Search within report
Searching...
Overview
Overview
This report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
Executive Summary
Brand/Company
Brand/Company
Our brand research provides data and informed analysis across a number of consumer metrics including usage, satisfaction, recommendation, momentum and trust. It also explores consumer attitudes towards brands and examines the reasons behind these.
Brand Leaders – What You Need to Know
Brand Usage
Trust in Retail Brands
Brand Differentiation
Brand Satisfaction and Recommendation
Brand Reputation – What You Need to Know
Retail Brands and Customer Service
Premium and Prestige Brands
Retail Brands and Ethics
Ethical Activity
Retail Brands and Value
Retail Brands and Innovation
Innovation Activity
The Retail Brandscape – What You Need to Know
Online Shopping
Online Retail Developments
Loyalty towards Retailers
Loyalty Initiatives
Retail Category Comparison
Advertising and Marketing Activity
Data
Data
Reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
Appendix – Data Sources, Abbreviations and Supporting Information
Appendix – Brands Covered
|
Household names lead the way on usage
